Sales is more varied and complex than it appears at first glance. It involves more than just expanding business contacts, acquiring new leads and generating revenue. What counts is the direct contact with clients, building long-term customer loyalty and maintaining these relationships. But this often comes far too short due to the numerous manual tasks!
With Robotic Process Automation (RPA) you can address many of your bottlenecks at the same time and identify, automate and optimise administrative sales processes.
Human resources management is changing. This is because HR work has long since ceased to be seen as a downstream operational function, but as an integral part of corporate strategy. Nevertheless, administrative tasks still take up a large part of working time, so that HR managers cannot focus on the essentials: Employees, culture and strategy.
By automating various HR processes, you can focus on strategic tasks to meet changing needs and counteract turnover.
Financial accounting is regularly pushed to its breaking point. Complex reporting requirements, legal regulations as well as unavoidable transmission errors are encountering increasing pressure regarding closing, time and costs in many organisations. Staff often struggle with paper-based work and incompatible systems. This is because even software-supported processes partly consist of manual tasks.
Process automation with RPA enables efficient and error-free processing of administrative financial processes that meet complex legal requirements and regulations.
Customer service is often a complex organisational structure with outdated and, above all, manual processes that no longer meet today’s standards. In addition, employees in customer service use various systems and applications in order to be able to process different requests. Thus, the focus is usually not on the customer, but on the corresponding system operation.
With RPA, you can reduce manual activities in customer service and thus create free space for future-relevant activities, such as the expansion of customer loyalty.
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